Terms & Conditions

Terms of Business for Services Effective 12th October 2021

1. The Client is solely responsible for any and all harm or damage caused by their dog while it is under the care of Dipity Dogs, or is using any other services provided by Dipity Dogs, and agrees to indemnify Dipity Dogs in full against any liability arising from such harm or damage to third parties. 
2. The Client agrees that, in admitting their dog, Dipity Dogs has relied on the Client’s representation that their dog is in good health and has not harmed or shown aggression or threatening behaviour toward any person or any other dog.
3. All dogs will be subject to an initial assessment by Dipity Dogs staff prior to their first scheduled walk. A full consultation and trial walk will be carried out. A two-month probationary period will be in place from the point of consultation. Dipity Dogs reserves the right to refuse admission to any dog or client deemed in their view as unsuitable.
4. Dipity Dogs will give or accept one week's notice should the client or Dipity Dogs request to terminate the services; unless exceptional circumstances arise and then services will be terminated with immediate effect.
5. Dipity Dogs require payment for services as agreed at consultation to be paid on the first day of that weeks walks. Late payment will not be accepted and failure to pay promptly as agreed will result in termination of services.
6. The Client agrees to notify Dipity Dogs immediately of any unwelcome, aggressive, procreative, or dangerous behaviour of their dog that has the potential to cause harm to any other dog or individual.
7. The Client is responsible for the full cost of treatment of any injuries or illness that their dog receives while under the care of Dipity Dogs, together with any associated costs e.g. call-out charges. The Client authorises the staff of Dipity Dogs to seek such veterinary advice and/or treatment as they deem necessary; where possible this will be carried out by the Client’s usual/preferred Vet, but this cannot be guaranteed (e.g. in an emergency) and the Client accepts that the staff of Dipity Dogs may at their discretion use any registered Vet. The Client agrees to pay all such costs immediately upon pick-up of their dog, or by agreement with the proprietor.
8. Dipity Dogs reserves the right to refuse admission if the Client fails to provide adequate proof of vaccinations or the vaccinations are found to be expired or otherwise incomplete. We also reserve the right to refuse admission if proof of microchipping cannot be provided[1].
9. The Client agrees to take any necessary measures or precautions to ensure that their dog is continuously free of contagious, infectious, or otherwise communicable diseases. The Client further agrees to notify Dipity Dogs immediately of any infectious and/or contagious disease or conditions their dog has been exposed to or is affected by. Such diseases and conditions include, but are not limited to:
   • Distemper, Hepatitis, Kennel Cough (Bordetella), Parvovirus, Coronavirus, worms, Lyme disease, Fleas, Pregnancy, Infectious Skin Diseases and Intestinal Parasites. Dipity Dogs reserves the right to refuse admission until satisfied that the condition is resolved.
10. The Client consents to their dog being photographed, filmed, and/or used in any media or advertising by Dipity Dogs without prior approval. All such media remain the property of Dipity Dogs.
11. The Client agrees that Dipity Dogs is not responsible for any lost, stolen, or damaged leads, collars, tags, clothing or any other item left with their dog.
12. The Client agrees to provide keys/arrange access to the dog for the agreed appointment; failure to do so will result in a cancellation for that day’s service and will be paid in full by the client.
13. The Client agrees that by signing the key holder waiver form this will indemnify Dipity Dogs in full against any liability arising from loss or damage to the property or its contents, in the present and future circumstances.
14. No variation of these Terms and Conditions will have effect unless confirmed by Dipity Dogs in writing.